Personal Information the App CollectsWhen you install the App, we are automatically able to access certain types of information from your Shopify account:
- Your shop name and shop contact email, this is used to send email notification to you whenever a customer update their orders' shipping address
- Order details such as fulfillment status, creation date, tags, shipping method (eg: USPS, FedEx etc), the app uses these information to determine whether to allow customer to change an order's shipping address or not.
- Customer details such as their name, email and address. This is used for display purpose (existing values will be displayed) on the edit address form when customer edit address. This data is requested from Shopify every time a customer clicks the "Edit address" button, this data is never stored in our app database.
Please refer to the Data Protection Agreement to see in detail what data is accessed, stored on the database, data retention period, these are strictly for app functionality purpose.
How Do We Use Your Personal Information?We use the personal information we collect from you (your store name and contact email) and your orders and customers data in order to provide the Service and to operate the App, and to troubleshoot customer support issues if needed.
Sharing Your Personal InformationFinally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data RetentionNo order or customer data are retained in the app database. We only save your store contact email for contact purpose.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Level 30, Menara Prestige, No.1, Jalan Pinang, 50450 Kuala Lumpur